Experience

Roles that reflect how I build, ship, and support software

August 2025 - Present
Technical Operations Specialist
Matrix Group Logistics Inc · Remote
  • Administer and maintain Windows-based endpoints, internal networking equipment, and cloud-integrated services to support daily logistics operations.
  • Configure and troubleshoot LAN connectivity, VPN access, DNS issues, and firewall permissions to ensure secure and stable remote access for distributed teams.
  • Monitor system performance metrics and proactively identify bottlenecks affecting order processing and shipment tracking systems.
  • Deploy structured backup and recovery protocols to protect operational databases and prevent data loss.
  • Script and automate repetitive administrative tasks using PowerShell or command-line tools to improve technical efficiency and reduce manual intervention.
Tools used: Windows 10 and 11, PowerShell, VPN access, DNS, firewall rules, LAN troubleshooting, backup and recovery
May 2024 - August 2024
Software Engineering Intern
Lockheed Martin · Fort Worth, TX, USA
  • Developed backend software tools in Python and Java to support internal engineering workflows and data processing.
  • Collaborated with a cross functional Agile team to design, test, and deploy scalable application features.
  • Wrote unit tests and performed debugging to improve software reliability and reduce runtime errors.
  • Participated in secure code reviews and followed industry cybersecurity best practices for defense systems.
  • Automated internal scripts that reduced manual processing time and improved engineering efficiency.
  • Used Git based version control and documented technical processes to support long term maintainability.
Tools used: Python, Java, Git, unit testing, Agile
Sep 2023 – May 2025
Digital Media Technician
Pennsylvania State University · Middletown, PA, USA
  • Built digital interfaces with HTML/CSS/JS for display and media delivery systems.
  • Automated media asset management using custom scripts to improve workflow efficiency.
  • Delivered technical support for digital equipment, displays, and software tools.
  • Collaborated with campus teams to integrate multimedia technology into events.
Tools used: HTML, CSS, JavaScript, scripting automation, media delivery systems